NovaPCCare
+1 (888) 676-9134Talk to NovaPC Care
Get support
SUPPORT THAT FITS

A one-off question.
Or a little more help.

Talk with us about the level of support you need. Pricing and availability are confirmed before you commit.

ONE ISSUE

One-time help

For a specific computer or device problem.

  • Issue assessment
  • Agreed scope and upfront quote
  • Guided troubleshooting
Discuss your needs
ONGOING NEEDS

Home support

For households that need help with everyday technology.

  • Discuss your devices
  • Review recurring support needs
  • Confirm available coverage and pricing
Discuss your needs
FOR YOUR TEAM

Business support

For small offices and remote teams.

  • Workstation and app support
  • Email and connectivity guidance
  • A quote based on your team’s needs
Discuss your needs
BEFORE YOU DECIDE

What to confirm in your quote.

The issue and the devices covered

Confirm whether the quote covers one specific problem, multiple devices or a broader setup task. Describe each affected device and ask how additional issues discovered during the session will be handled.

The price and any separate costs

Ask about the total service charge and whether software, replacement hardware or subscriptions are separate. Do not assume that cloud storage, antivirus licenses or manufacturer fees are included in a support quote.

The arrangement after the session

Confirm whether the service is a one-time task or an ongoing agreement. Ask about follow-up, coverage, cancellation and refund terms before purchasing. This website does not enroll you in a recurring plan.

MORE TO KNOW

Your questions,
explained simply.

Can I discuss a problem without choosing a plan?

Yes. Start by explaining the issue and ask which support arrangement is available. You do not need to select an ongoing arrangement simply to ask about one problem.

Are monthly or annual prices listed?

Fixed subscription prices are not currently published. Availability, coverage and pricing must be confirmed directly before any ongoing service is arranged.

LET’S GET IT SORTED

Technology trouble?
Start with a conversation.

Tell us what’s happening. We’ll help you find the next step.

Call +1 (888) 676-9134
Call +1 (888) 676-9134 ↗